Welcome to WTHFOODS.PH Website!
ACCOUNT CREATION IS OPTIONAL.
You may place an order without creating an account. You may also opt to create an account, where you will provide your personal information and nominate a password, which should remain confidential. If you think that your password has been compromised, please change it immediately. WTH Foods reserves the right to suspend your account due to breach of the Terms and Conditions.
All orders shall be regarded as an offer by our customers to purchase the products or services in accordance with these Terms & Conditions. It is WTH Foods’ discretion to accept orders from this website. WTH Foods reserves the right to decline order transactions.
- Order Confirmation & Processing
After a customer submits an order through this website, WTH Foods will manually process the orders within 24 working hours. The automatically generated Order Confirmation Email is an acknowledgement and record of our agreement to deliver the customer order. Product availability, guest information and logistics details will be done via phone, email, or other social media messenger platforms (such as Viber, Facebook, Instagram, Telegram, etc.) to offer a reasonable substitute (if needed) and/or confirm information.
Customers must ensure the accuracy and completeness of the delivery address, email address and contact number when ordering to avoid any discrepancy or delivery delays.
For orders paid using “bank transfer” or “GCASH”, confirmation of order is done upon verification of receipt of payment in our account, as per reference to the proof of payment sent to the email address as indicated in the website or email instruction.
If another person ordered products or services on your behalf using your account, you agree that such order shall be considered as your own, and shall be subject to these Terms.
- Changes and Cancellation of Orders
If you wish to change or cancel your order, please call us as soon as possible in the contact details provided in this website and we will see what we can do to accommodate your requests to the extent of our capabilities and limitations, which is up to our management discretion.
Please note that as promotions are only available for limited periods, any changes to your order may mean the promotions are no longer available. Changes to the order may also result in a change of delivery schedules or product/schedule availability.
Change of orders or delivery time can be made no later than 30 minutes after receipt of the Order Confirmation Email.
If cancellations or changes are approved, refunds are processed within 5-7 working days.
DELIVERY & PICK UP ARRANGEMENTS.
Pick up arrangements will have to be done with advanced scheduling of exact date and time of pick up, which shall be coordinated between our staff and the customer via calls, emails, or social media messenger platforms. Otherwise, products might not be on hand or properly packaged for immediate pick up for random walk-ins.
No shipping fees will be charged to customers for properly scheduled pick up arrangements.
Online Delivery is available in Metro Manila and selected provincial areas only. Lead time may vary between 1-5 days for Metro Manila, and 7-10 days for provincial areas. This is subject to availability of external third party couriers who will be responsible in handling the logistics and delivery.
Shipping fee for online delivery is priced based on the city of the delivery address varying with respect to the distance from our warehouse address in Makati, Metro Manila where the goods are coming from. The corresponding shipping fee will be charged and added to the total amount accordingly when this delivery option is selected upon check out.
Free shipping option is subject to random promotion schedules. When this option is selected, WTH Foods will bear all the shipping costs.
WTH Foods reserves the right to delay or suspend the deliveries during extreme weather conditions or events that will put the safety of our staff at risk.
*For BOTANY Hot Meals, we will prepare your order during operating hours, so please let us know in the “Order Notes” space provided if you prefer to receive it on a certain date and time.
PRICES AND PAYMENT.
Unless otherwise stated in writing, the product prices quoted on this website are inclusive of VAT.
You may refer to the shopping cart or checkout page to review the price of the product/s you have selected and wish to order.
The price for your order shall be charged to your account at the time your order is placed.
You can pay using the methods listed in the checkout screen. For other payment options not listed on this website, you can inquire with us directly.
Upon submission of your order details, you are making an offer to us to purchase the product/s you have specified in your order form.
WTH Foods reserves the right to change the prices of our products at any time without further notice, and to refuse orders if deemed necessary.
Promotions are subject to WTH Foods’ promotion schedules. Coupons cannot be used together with other discounts or codes, but you can use them individually in separate transactions. Some promotion vouchers or coupons are limited to one use per customer, subject to minimum purchase requirements, or subject to shipping fees. Please refer to promotion terms and conditions or inquire with us. WTH Foods reserves the right to cancel orders that are abusive or do not comply with the terms and conditions for this promotion.
USING OUR WEBSITE.
The WTHFOODS.PH website is operated and managed by WTH Foods. The site is maintained for your personal use, viewing, ordering and delivery online.
Access and use of this website constitutes your acceptance of these Terms and Conditions.
DISCLAIMERS AND LIMITATION OF LIABILITY
By using this website and/or transmitting to it any submission(s), you agree to indemnify the WTHFOODS.PH, its officers, directors, parents, partners, employees, agents, distributors, affiliates, subsidiaries and their related companies for any and all claims, damages, losses and causes of action arising out of your breach or alleged breach of this agreement.
The materials on this site are transmitted and distributed “as is, where is” and appear on the site without express or implied warranties of any kind, including, but not limited to, warranties of title, implied warranties of merchantability, or fitness for a particular purpose. WTH Foods makes no warranty as to the quality, accuracy, completeness and validity of any materials on the website and does not warrant that the functions contained on the website will be uninterrupted or error-free, or that defects will be corrected. When a mistake is noticed we will correct it as soon as possible and will notify customers who are affected. where necessary, an order may be cancelled prior to shipping the product. Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you.
ALL PRICES QUOTED ARE IN PHILIPPINE PESOS. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
The materials provided in this website are for entertainment, educational and promotional purposes only. Users may not rely on any information and opinions expressed in it for any other purpose. Neither the WTH Foods, nor its officers, directors, parents, partners, employees, agents, distributors, affiliates, subsidiaries and their related companies are responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on the WTHFOODS.PH website.
Information on the website is subject to change without notice. The information should not be relied upon as a substitute for formal advice from the originating bodies or departments of WTH Foods and its partners. Visitors who rely on this information do so at their own risk.
Logos, Photographs & Intellectual Property
The names, images and logos identifying WTH Foods are proprietary marks of WTH Foods. The copying and use of the WTH logo, any other WTH-related logos, photographic images or third party logos accessed via this website is not permitted without the prior approval of the owner. Permission requests should be directed to the email address indicated in this website. Tell us who you are, the organization you represent (if any), how and why you wish to use the logo. Please include your name, address, telephone number, and email address.
Hyperlinking to us
You do not have to ask permission to link directly to pages hosted on this website. However, we do not permit use of our logos as promotional or hypertext objects. Please see the paragraph above on logos.
WTH Foods is not responsible for the contents or the reliability of any linked websites and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. However, we do make every attempt to ensure that the hypertext links to other websites are relevant, appropriate, and accurate and provide useful additional information to the WTHFOODS.PH own information or services. WTHFOODS.PH site contains links to other sites and WTH Foods is not responsible for the privacy practices or the content of such Web sites.
If you have had difficulties accessing a site, please contact us directly.
Virus and Spam Protection
WTH Foods makes every effort to test and check material at all stages of production. It is always wise for the user to run an antivirus program on all material downloaded from the internet. WTH Foods cannot accept any responsibility for any loss, including but not limited to indirect or consequential loss, disruption or damage to your data or computer system which may occur whilst using material from the WTHFOODS.PH website.
Goods & Services
Any goods or services advertised for sale on this site do not constitute an offer which can be accepted by clicking on the relevant link.
The WTHFOODS.PH website and the information contained herein does not constitute an offer or a solicitation of an offer for the purchase or sale of any securities.
The WTHFOODS.PH may, in its sole discretion, terminate or suspend your access to all or part of the site, including, but not limited to, any bulletin boards on its site, for any reason, including without limitation, breach of this agreement. In the event this agreement is terminated, the restrictions regarding materials appearing on the website, and the representations and warranties, indemnities and limitations of liabilities set forth in this agreement will survive any such termination.
Last updated: 30 Sept 2020